Terms and Conditions

1. Acceptance of Terms

By accessing and using EchoLeads AI platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. EchoLeads is a product developed and operated by Rudravega AI Labs ("Company", "we", "us", or "our").

If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use the service.

2. Description of Service

EchoLeads is an AI-powered lead generation platform that helps businesses connect with their ideal customers through advanced artificial intelligence technologies. Our services include but are not limited to:

• AI-driven lead identification and qualification
• Automated customer outreach and engagement
• Lead scoring and prioritization systems
• Integration with existing CRM and marketing tools
• Analytics and reporting capabilities
• Customer support and consultation services

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password and maintaining the security of your account. You agree not to disclose your password to any third party and to take sole responsibility for activities that occur under your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or for any other reason deemed appropriate by us.

4. Acceptable Use Policy

You agree to use EchoLeads only for lawful purposes and in accordance with these Terms. You agree not to use the service:

• In any way that violates applicable federal, state, local, or international law or regulation
• To send, knowingly receive, upload, download, use, or re-use any material that is illegal, offensive, abusive, indecent, defamatory, obscene, or menacing
• To transmit or procure the sending of any unsolicited or unauthorized advertising or promotional material or spam
• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the service

5. Data Privacy and Protection

5.1 Data Collection

We collect and process personal data in accordance with our Privacy Policy. By using our service, you consent to such processing and warrant that all data provided by you is accurate.

5.2 Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5.3 GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and provide appropriate rights regarding your personal data.

6. Intellectual Property Rights

6.1 Our Rights

The service and its original content, features, and functionality are and will remain the exclusive property of Rudravega AI Labs and its licensors. The service is protected by copyright, trademark, and other laws.

6.2 User Content

By posting content to the service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such content on and through the service.

6.3 Trademark Policy

EchoLeads and related logos are trademarks of Rudravega AI Labs. You may not use our trademarks without our prior written consent.

7. Payment Terms and Billing

7.1 Subscription Fees

Access to certain features of the service may require payment of fees. All fees are non-refundable unless otherwise stated in these terms or required by applicable law.

7.2 Billing Cycle

Subscription fees are billed in advance on a monthly or yearly basis, depending on your chosen plan. Payment is due immediately upon subscription.

7.3 Price Changes

We reserve the right to adjust our pricing at any time. We will provide notice of pricing changes at least 30 days in advance.

8. Service Availability and Modifications

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the service at any time with or without notice.

We may also impose limits on certain features and services or restrict your access to parts or all of the service without notice or liability.

9. Limitation of Liability

In no event shall Rudravega AI Labs, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

Our total liability to you for all claims arising from or relating to the service shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless Rudravega AI Labs from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of the service or violation of these terms.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting our customer support team or through your account settings.

11.2 Termination by Us

We may terminate or suspend your account and access to the service immediately, without prior notice, for any reason, including breach of these terms.

11.3 Effect of Termination

Upon termination, your right to use the service will cease immediately. All provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Dispute Resolution

12.1 Governing Law

These terms shall be interpreted and governed by the laws of India, without regard to its conflict of law provisions.

12.2 Jurisdiction

Any disputes arising from these terms or the service shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

12.3 Arbitration

Before pursuing any legal action, both parties agree to attempt to resolve disputes through good faith negotiations and, if necessary, binding arbitration.

13. Force Majeure

We shall not be liable for any failure to perform our obligations under these terms if such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.

14. Severability

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be replaced with a valid provision that most closely reflects the intent of the original provision.

15. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service. Your continued use of the service after changes become effective constitutes acceptance of the new terms.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: support@echoleads.ai
• Phone: +91 9000935106
• Address: T-Hub, Plot No 1/C Sy No 83/1, Raidurgam panmaktha Hyderabad Knowledge City, Serilingampally(M), Hyderabad, Telangana, 500081
• Website: https://echoleads.ai
• Parent Company: Rudravega AI Labs