Privacy Policy

EchoLeads is an AI powered voice agent provider as well as automation tools that enable businesses to manage high volume sales calls, lead generation, appointment scheduling as well as customer engagement.

In order to deliver these offerings we will process certain information that includes account data, which is called meta data as well as conversion transcripts. Our AI data policy is designed for responsible information handling and maintaining transparency and sound data protection standards.

If these terms in our policy are not agreeable for you then you may discontinue the use of our services.

To operate and enhance our offerings, EchoLeads may collect different categories of user information such as:

• Full name
• Email address
• Phone number
• Company name
• Job title
• Account login credentials
• Support inquiries and communications

This information helps us in providing our services, managing accounts as well as delivering customer support.

EchoLeads uses the collected aforementioned information for several operational purposes that range from:

EchoLeads upholds strict internal standards regarding the use of AI-generated as well as AI-processed data.

Our AI data policy ensures:

• Data is processed through the platform only for legitimate service operations.
• User privacy and confidentiality are a key consideration when AI systems were designed.
• Sensitive data is safeguarded via user access controls as well as a secure infrastructure.
• Data that is used for system improvement is handled in an anonymized or aggregated form, wherever possible.

Under limited circumstances, EchoLeads might share information, including:

In either case, we take the right steps to safeguard user privacy.

EchoLeads' website may employ cookies or similar technologies to improve user experience and understand how visitors interact with the platform.

Cookies might be used for:

• Maintain Login sessions
• Track website analytics
• Improve performance as well as usability
• Personalize user experiences.

Users may manage the cookie preferences via their browser settings.

EchoLeads retains user information only as long as necessary to complete operational objectives, complying with legal requirements as well as supporting legitimate business requirements.

Retention period for such information may depend on:

• Account status
• Service usage
• Regulatory Requirements
• Security and compliance requirements

When the data is no longer needed it is securely deleted or anonymized.

User data protection is EchoLeads' highest priority, we employ industry-standard data protection that includes:

• Encrypted data transmission
• Secure cloud infrastructure
• Access control systems
• Continuous monitoring for potential security breaches
• Regular audits.

While we ensure extensive precautions, no digital systems can ever guarantee absolute security.

Depending on jurisdiction, you might be privy to certain rights pertaining to your personal data.

These rights may range from:

• Access to stored information
• Request correction of inaccurate data
• Request deletion of personal information
• Opt-out marketing communications
• Withdraw previously given consent

Personal data requests can be requested using contact details provided at the end of this page.

In instances our platform might integrate with third-party services or tools in order to provide additional support.

These services may include:

• Communication platforms
• CRM integrations
• Payment providers
• Analytics tools

EchoLeads is not responsible for the privacy practices conducted by the third-party services and users should review their respective privacy policies.

EchoLeads does not provide services for individuals below the age of 18.

We do not intentionally collect sensitive data from minors. If such data is identified within our systems, it will be promptly deleted.

EchoLeads may periodically update this privacy policy to reflect changes in services, technology or legal obligations.

When any updates occur it will be updated on this page with an updated effective date.

Anyone who continues the use of our services after privacy policy updation indicates acceptance of the revised policy.

If you have queries pertaining to this Privacy Policy, our AI data policy, or the data protection and user privacy safeguards we employ then you may contact us at: